Certified data centers and processes

Compliance, integrity and availability


ZertifizierungThe data centers of First Colo (diva-e Datacenters GmbH) in Frankfurt am Main are certified by TÜV Rheinland according to the norm ISO/IEC 27001:2013 and with multiple sites.

The main emphasis of the recertification was put to continuous adherence and further development of the Information Security Management System (ISMS) along First Colo’s entire value chain. Key elements of the audit were both the business’ internal processes as well as the interfaces to customers and suppliers. The data center got a positive evaluation in terms of documentation and continuous development of the ISMS, the SOP’s (Standard Operation Procedures) and the BCM (Business Continuity Management) in all fields. All previously set KPI’s (Key Performance Indicators) in the areas of confidentiality, integrity and availability were either met or exceeded in both quality and quantity.

Zertifizierung The data centers in Frankfurt have also been certified by TÜV Saarland as “Certified Tier 3 Data Center”. The certification focuses on availability of information technology infrastructures and compliance with the legislation on data protection and fundamental IT security. The different tiers provide information regarding availability, whereby tier 3 represents a “highly available data center 24×7”. In terms of infrastructure, the certification gives insight regarding the energy supply of the data center. Additionally, it provides information about the risk minimization via supporting technical systems and through connection to a highly efficient and reliable data network.   Furthermore, TÜV examined the operational management of our data center with focus on maintenance, fault clearance and servicing processes. The latter being necessary for an unrestricted operation of the technical infrastructure. Lastly, the requirements according to ISO/IEC 27001 were also examined within the scope of the IT security audit. The TÜV certification proves the sustainable quality of our company in all areas.

ZertifizierungThe power supply of the First Colo data centers is provided from 100% green power during regular operation. Therefore, only renewables are used. To achieve this, First Colo uses the ÖkoBasis product of the Frankfurt-based energy provider mainova AG.

This very product is certified by TÜV Süd, guaranteeing 100% green power from renewables. The requirements are verified according to “VdTÜV Basic Guideline for Green Power Products” of the leaflet “Energie 1304 Version 10.2014”.